Does PI Direct Link allow investigators to upload video through a login/password? How does the upload work?

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• Does PI Direct link allow for retainer management?

  Yes. You can enter retainers into the billing items area. In that same area, you (or staff) can enter expenses and billing related to that case.  Part of our video tutorial on Billing and Invoicing covers how to enter and track retainers.  We are ...

• I forgot my password. How do I reset it?

  Q:  I forgot my password.  How do I reset it? A:  PI Direct Link staff DOES NOT have access to you or your users passwords.  We CANNOT change or send passwords.   To reset your password go to your login page.  Click on Forgot Password.  Enter the ...

• We are a small PI company that is interested in setting up a new case management system. Will PI Direct Link work for us?

  Yes.  We specialize in small PI Businesses.  We have set up our pricing and protocols to assist any size PI firms, but especially those small companies.

• Can we integrate PI Direct Link into our website so that clients click on a link and are directed to our case management login page?

  Yes.  You can place a link on your website which will direct your staff, vendors and clients to your secure login page.  This provides convenient access for everyone and improves your company image as well when clients and other potential customers ...

• How do I contact PI Direct Link via phone?

  Our office hours are Monday through Friday from 10:00 AM to 6:00 PM EST.  Call us.at 844-620-8555. If it is after hours or on a weekend, feel free to email us at support@pidirectlink.com