Click on Clients and go to that particular client's profile. Look in the System Access area next to Receive EMails. If it says Yes, the client will receive an email when a new case is entered. If it says No, they will not.
Q: Where can I get report templates? A: The system does not currently have pre-designed report templates. The users have the ability to create and customize templates according to the preferences of their individual companies.
If you experience an issue when attempting to download billing items from the financial tab be sure to disable your pop-up blocker for the site. This action causes a new window to open and the browser at times views that as a pop-up and prevents the ...