Plans and Payments
What happens if we reach the storage capacity for the account?
All of your data remains safe and secure. You have the option to increase your storage capacity and purchase additional 500GB storage blocks for the account. Admin users could also go back to old cases and delete files from cases if they choose to. ...
In addition to the monthly subscription charges, are there additional fees?
Q. Are there any fees beyond the monthly fees shown on the pricing sheet? A: No, we do not charge setup fees, upload fees, or per case fees. No Fees period. We offer simplified and flat rate pricing to our users. The Free Plan is really free as ...
Do I have to choose a package during the free trial?
No. All trial users are automatically given access to the Executive package. Once the trial is complete, the user is free to choose the package that best suits their needs. Once a trial expires, the user is able to login and will be automatically ...
Can I pay for multiple months or a year?
Q: Are long term plans and pricing available? A: Yes, users can pay monthly, quarterly, biannually, and yearly. Quarterly plans receive a 3% discount. Biannual plans receive a 5% discount. Annual plans receive a 10% discount. Information on ...
Is there a monthly charge? How much does the system cost?
For investigators just getting started, there is a Free plan. There is no catch. This plan is ad supported, allows for 1 user and includes 25 GB of storage. A: All pricing is based on the number of users a company has. All pricing plans are on ...
Does my data remain in tact when I upgrade to a Paid Plan
Q: I am looking at the pricing models. If I select the economy plan to start, as the business grows can I upgrade the plan to allow more users without losing my saved data? A: Yes, Your data is always safe and will not go anywhere. You can also ...