Popular Articles
Can reports, video, photos and other evidence be uploaded?
Yes. You can upload files to the system for any case for easy retrieval or review by users.
Adding Multiple Assignment Dates to the Calendar
Q: When I set up a case the case is displayed on the calendar. I would like the ability to add additional days to the case. not sequentially, and have them display on the calendar also. Case in point; I have a case that we are working now for an ...
Does my data remain in tact when I upgrade to a Paid Plan
Q: I am looking at the pricing models. If I select the economy plan to start, as the business grows can I upgrade the plan to allow more users without losing my saved data? A: Yes, Your data is always safe and will not go anywhere. You can also ...
Where do I login to my account?
Q: Where do I login to my account? A: The login page is located at a secure location that you chose when you signed up for the trial. When you first signed up for the system, you should have received an email. Check that email for the trial. ...
I forgot my password. How do I reset it?
Q: I forgot my password. How do I reset it? A: PI Direct Link staff DOES NOT have access to you or your users passwords. We CANNOT change or send passwords. To reset your password go to your login page. Click on Forgot Password. Enter the ...